SCOM Monitoring SharePoint Server that host SCSM Self Service Portal

If you try to install the SCOM agent on a SharePoint server that already has the SCSM self-service portal installed, the install of the SCOM agent will fail. To resolve this the only option is to uninstall the SCSM self-service portal then install the SCOM agent and reinstall the SCSM Self-service Portal.

Since most of the configuration for the self-service portal is stored in the SCSM database this process can be done fairly easily as long as you have not done any major modifications to the self-service portal and where having a well-documented change process in place comes into play.

Update(7/9/2013): Also note that if the SCOM Management Server attempts to upgrade the agent after a update Rollup install this will result in the agent showing up under pending management under Failed Agent Installation.

This is very frustrating to me to find that I went through the work to reinstall the SCSM Self Service Portal so I could have sharepoint monitoring to have the agent broken later by an update.

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This entry was posted in SCOM, SCSM, SharePoint and tagged , , . Bookmark the permalink.

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